The Rod Shop
30-Day Return Policy

Questions about your order?  Call:  (757) 622-7ROD (7763)
Ordering Call:                                  (757) 622-7ROD (7763)

Inspect your order upon receipt!

When ordering make sure you order properly.  We are NOT responsible for incorrect ordering.  We are NOT responsible for parts damaged by shipper.  If you check the goods and they are damaged, sign bill of lading as "GOODS DAMAGED" and then you need to file a claim, which the driver will provide upon request.  If the goods are not repairable, you should return them with the driver, and they will be disposed or returned to us.

All other returns must be pre-approved for return and have a copy of the invoice.  We will, at our option, repair or replace any product found to be defective subject to our inspection.  (i.e. exchange, in-store credit, etc.)

Returns must be shipped pre-paid.  All freight collect or C.O.D. returns will not be accepted.

Special orders are not returnable and non-refundable.
*All Orders Besides Base Model Body Only And Stock Fenders Are Considered As "Special Order Items".

Merchandise is ineligible for return if attempt has been made to install said merchandise.  You paint-it, cut-it, drill-it, break-it, or alter-it in anyway...YOU BOUGHT IT!!!

All items accepted for return are subject to a 20% restock fee...NO EXCEPTIONS!!!

We will NOT accept any returns at a show without prior notice.

PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.

The Rod Shop will not be responsible for the manner in which our products are used.  Neither the seller, nor manufacturer, shall be liable for any loss, injury, or damaged, directly or indirectly, arising out of the use of, or the inabilities of the products.  The user of any products we sell assumes all liabilities with any use of  our products we sell.  We will not be held liable for personal or property damage caused by the use, or misuse, of any product that we make or sell.

For more information call 757-622-7ROD (7763)